2670 Pelham Parkway Pelham, AL 35124 205-663-6838 sales@pelhamimports.net

Customer Testimonials for Pelham Imports

Highlights from our reviews are shared below. All reviews can be viewed on the respective review sites.

Pelham Imports
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Bryan Dixon
Dec 24, 2025
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Excellent customer service. Car we bought needed a few maintenance items (wipers, cabin filter , lug wrench etc.) and they replaced them and let me take it to my mechanic shop to make sure everything was o.k. before proceeding with the sale. During a pre inspection of the vehicle that was done by them (not at mechanic shop) is was discovered that the headlights could not be adjusted and both of these were replaced on their dime. I appreciate their honesty because they could have just let it slide and not told me. It was not a cheap fix for them. This is our third purchase and we have been pleased every time. **Recommended for any used car purchase.**
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Michael C
Oct 28, 2024
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Really nice people. Buying a car was fast and easy. They worked hard to correct a couple of issues on the vehicle and get the sale done fast. On the road now and satisfied with the vehicle and purchase.
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Judi Taylor Kissic
May 17, 2024
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Great Deals! Great service! Just brought my new ride. The most impressive thing was the huge inventory and the discount prices and Customer Care! Staff is friendly and very helpful! I will certainly by my automobiles here! God bless Judi Kissic
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Mika
Jun 7, 2022
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I purchased my 2019 Toyota Camry almost two years ago and it was the best experience ever! Very nice people. I saw the car online went in and test drove the vehicle on a Friday afternoon. I let them know I was going to my credit union that day and the car was ready for me the following Monday. I will be going back here.
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Chris
Apr 29, 2022
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This is the best dealership I've ever dealt with. They take care of their customers before and after purchase. Definitely going to them first for my next car purchase.
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Bryan Dixon
Apr 11, 2022
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Excellent customer service. Car we bought needed a few maintenance items and they replaced them and let me take it to my mechanic/alignment shop to make sure everything was o.k. before proceeding with the sale. Delores and Heather are very accommodating and will work with you on issues (if any) and pricing. This is our second purchase and we have been pleased both times. Recommended for any used car purchase.
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Gail
Jan 14, 2021
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Just happened to find this dealership on the web. They were upfront with everything they said and stood behind every word they told us. It’s a family owned business and everyone there was friendly and helpful. We had a couple of issues after we purchased the car and true to their word they took care of it. We were so impressed with them and they were so friendly..It was worth the drive from Somerville, Alabama to deal with them. We will definitely go back next time we need a used car and will highly recommend them. We feel like we have made new friends!
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Kathryn Fair
Jun 29, 2020
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Patrick Cleveland
Jun 24, 2020
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Michael Jennings
Jun 23, 2020
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The staff there is phenomenal and Delores was such a great help at helping me understand the process especially as a first time car buyer. I'd definitely recommend these guys to anyone!
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MICHAEL JENNINGS
Jun 23, 2020
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Kathryn Fair
Jun 20, 2020
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Taylor Chaney
Apr 1, 2020
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I would 100% recommend very sweet nice people! I called this morning about a car and later this evening I came to see it the woman in the front was very nice and just handed me the keys! There prices are very good and reasonable
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JOHN SHELL
Dec 27, 2019
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Very honest people. Husband and wife own business. Saved me a ton of money. Service great.
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Kim McMillen
Sep 13, 2019
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I took my elderly parents to Pelham Imports to replace their car after an accident. It was the easiest, most relaxed car buying experience I have ever had. They treated us like family. It's easy to see why they've been in business for over 20 years. Honest, friendly and so helpful.
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Virginia Boatwright
Aug 17, 2019
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I have been going to them for years now. I just bought my 3rd car from them. They take care of their customers. The owner even remembers the first car I bought from them. Great people!
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Tom Cat
Aug 13, 2019
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Great professional staff. Found what I was looking for and great price.
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Tom Barr
Aug 8, 2019
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Excellent selection, found what I was looking for and great
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Tracy Prater
Jul 24, 2019
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I purchased a vehicle from Pelham Imports 2 days ago. It's early, but my experience with the vehicle has been excellent so far. What I can say at this point is that they were absolutely great to work with. There was no pressure, they were open to talk about anything, they were honest, and it was clear they just want to make the customer happy. I got the impression that they pride themselves on being a local business with a great reputation. There was no haggling involved. They simply told me what they were able to do after I told them what I was looking for. They washed the vehicle up for me and threw in some floor mats (which can be very pricey) without me asking. I would definitely recommend visiting this dealership when looking for a used car.
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19 Testimonials
Disclosure
The reviews displayed may or may not be a complete set. Reviews may be removed if they:
i. Are abusive. An abusive review or comment is one that makes personal attacks, threatens, or harasses others, or uses profanity.
ii. Violate privacy. Reviews that mention specific names of individuals or personal information in a manner that is inappropriate and/or unrelated to the performance of the service rendered are subject to removal.
iii. Are not from a current customer.
iv. Contain material falsehoods.
v. Are deemed inappropriate.
To encourage all feedback, positive or otherwise, an equal incentive for reviews, regardless of rating, may have been provided to the reviewer.

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By checking this box I hereby consent to receive customer care text messages and/or phone calls from or on behalf of Pelham Imports or their employees to the mobile phone number I provided above. By opting in, I understand that message and data rates may apply. This acknowledgement constitutes my written consent to receive text messages to my cell phone and phone calls, including communications sent using an auto-dialer or pre-recorded message. You may withdraw your consent at any time by texting "STOP" or "HELP" for help. See our https://www.pelhamimports.net/privacy for more information.
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Judy Hazewinkel - 2012 Honda Odyssey EX

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When we needed a minivan, we called Pelham Imports. They were the kindest, most ethical, and most honest car dealership we have ever dealt with. We got a great price on our van, and great service! If anyone lives in the Birmingham/Clanton/Montgomery area, I would recommend that the FIRST place you go is to Pelham Imports! You will not be sorry that you did!!! Thank you, Delores, for helping us get a quality vehicle at a great price.

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t prater - 2017 Nissan Frontier

This dealer was great from the initial phone call through the sale and afterward. They are extremely welcoming, open about the vehicle, and low pressure. I actually purchased a vehicle other than the vehicle that I initially called about. I decided to do this based on their recommendation. They thought the vehicle I purchased might have some battery issues, so they replaced it with a new one in front of me. About a week after I purchased the vehicle the low tire pressure light came on. I called them about the light and they had me bring it in for immediate repair...no questions at all. I highly recommend purchasing from these people.

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Kim - 2015 Nissan Rogue

I took my elderly parents to Pelham Imports to replace their car after an accident. It was the easiet, most relaxed car buying experience I have ever had.

They treated us like family. It's easy to see why they've been in business for over 20 years. Honest, friendly and so helpful.

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Michael Lively - 2017 Hyundai Accent

We bought a 2017 Hyundai Accent for my daughter and I will buy again on my next puchase. Wonderful customer service. They stand behind what they are selling. Keep up the great work. 

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kyle - 2010 Mazda 3

We just bought our first car here at Pelham Imports and the experience was awesome, friendly staff and was very helpful. There was a few things that needed to be fixed (nothing major) and they went above and beyond all expectations!!! Thanks You, you will always have our business!

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S Morehead - 2011 NISSAN ROGUE

Pelham imports contacted me right away. We went to the dealership to look at 3 cars. The whole experience was great and a no hassle environment. The had a large selection at many price points. We just walked into the office, asked some questions and were given the keys for the test drives. After a week of comparing cars at other dealers, we came back to buy a car here. We even had a small issue arise the same day we bought the car. The owner met us on the lot, dealt with the issue himself (which turned out not to be an issue at all...just a loose cap). I was amazed at the ease of the purchase, the low key approach and the honest and forthright nature of this small family run business. The price of the car was very good and very fair. I would certainly recommend these folks without hesitation to anyone looking for a used car. It was all-around the easiest car buying experience I have encountered.

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Delilah C - 2010 Chyrsler 300

8/12/2016 I have been verrry happy with the Chrysler 300 I found here. The sale process was managed smoothly by the professionals at Pelham Imports. The car has been trouble free in the first year of ownership. I couldn't ask for a better first time buying experience. I will definitely look for my next car at Pellham Imports.

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Raven W. - 2010 NISSAN SENTRA

8/25/2015 I have bought 2 Nissans from Pelham Imports over the past 5 years. Both times my buying experience was very satisfying. Family-friendly environment, I felt welcomed & appreciated both times. Both vehicles are great cars & I couldn't ask for a better deal- NO PUSHY SALES REPS!! I would highly recommend Pelham Imports to family & friends. As a first time car buyer, I will always remember this positive experience. 5 stars!!

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Jessie I. - 2011 JEEP PATRIOT

6/19/15 Buying our 2nd vehicle from Pelham Imports. We recommend them to our friends & family. I give them a 5 out of 5 rating.

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